We service all areas of the North-West coast of Tasmania. From our showroom/ warehouse in Ulverstone we have spare parts and pellet fuel. Pellets come in 15kg bags, it is possible to get a pallet lot of them. We also have a pellet fuel depot set up on the West Coast in Queenstown (Paragon Theatre), servicing Rosebery, Strahan, Tullah and Zeehan. Pellets are avaliable from Alpha Electrics in Camdale and Devonport, Mitre 10 stores around Tasmania and Bunnings stores.
We have a well-stocked service vehicle as we service all of the pellet fires we sell, based from Ulverstone. We have great customer service and back up. We are winners of Outstanding customer service award retail sector from the Central Coast Chamber of Commerce and Industry.
The Super quiet Austrian Pellet Fire is made by Haas+Sohn and is imported into Australia by Euro Fireplaces. We are the Tasmanian distributer for this product and it truly is the best Pellet Heater on the Australian market. Haas+Sohn has been making heaters since 1854 and it one of the most well known European heater brands. The three models that are imported are the Pallazza, Botany and Salzburg which is a round fire. These products are all backed with great customer service and support which stretches across Tasmania, and to the mainland for interstate dealers which we help support. These fires are as close as you will get to a traditional wood fire, with the convenience of push button start. The flame on the Haas+Sohn pellet fires are as good as a pellet stove gets and looks really good.